AirNorfolk
WORDPRESS WEBSITE DESIGN AND DEVELOPMENT
AirNorfolk is a short-let property brand launched by Black Orange Investments to showcase and manage a growing portfolio of vacation rental properties across Norfolk. I worked with the AirNorfolk team to build a modern, on-brand website and integrate it with Guesty, a leading property management platform, giving guests a seamless way to browse properties and book directly online while streamlining operations behind the scenes.
Brief
AirNorfolk needed a clean, professional website to showcase their available properties and allow guests to book directly online. The site had to integrate seamlessly with a property management system, and support a growing volume of bookings across multiple platforms without adding to the team’s administrative workload.
Project Overview
The project began with research into property management platforms to find the right fit for AirNorfolk’s needs, leading to a recommendation for Guesty as the best solution for managing and scaling their growing portfolio of vacation rentals. Working closely and collaboratively with the AirNorfolk team throughout onboarding, I configured and integrated Guesty into the business, connecting it with the website so all bookings and enquiries could be managed from one central location.
Alongside this, I designed and built a modern, on-brand WordPress and Elementor website, optimised for every device and built to make browsing properties and booking as easy as possible, while also helping AirNorfolk list their properties across additional booking platforms to widen their reach.
To reduce manual admin, automated guest messaging was set up through Guesty to handle check-in, check-out, and other key touchpoints in the guest journey, alongside detailed online guides for each property covering house rules, local amenities, and stay information — giving guests everything they needed without having to contact the team directly. Together, these pieces gave AirNorfolk a scalable, streamlined booking process, a lighter administrative load, and a stronger, more professional online presence to support the launch of the new brand.
Services Provided
Custom WordPress and Elementor Website Development
Designed and built a modern, on-brand website optimised for all devices, giving AirNorfolk a professional online presence to launch their new brand.
Platform Research and Recommendation
Researched property management platforms and recommended Guesty as the best fit for AirNorfolk’s needs, with the flexibility to scale as their portfolio of properties grew.
Guesty Setup and Integration
Worked closely with the AirNorfolk team to configure Guesty and integrate it with their website, centralising bookings and enquiries in one place.
Direct Booking Functionality
Set up the site so guests can browse available properties and book directly online, removing the need to manage enquiries through third parties.
Multi Platform Distribution Setup
Helped AirNorfolk publish their properties across additional booking platforms, widening their reach and boosting occupancy potential.
Automated Guest Messaging
Set up automated messaging through Guesty to handle check-in, check-out, and other key touchpoints, reducing the team’s manual workload.
Online Guest Guides
Created and published detailed property and area guides, giving guests everything they needed and cutting down on repetitive queries to the team.
